Showing posts from July, 2014

Google Apps for Business: Ranked #1 in cloud business email by research firm Radicati

Google Apps for Business:
Ranked #1 in cloud business email by research firm Radicati
With many companies looking to the cloud for their email needs, research firm Radicati has evaluated the options out there.

Out of 14 key players they have ranked Google Apps for Business #1 in cloud business email.

Here are some of the reasons why: Built for the cloud. Google Apps was designed as a cloud-based service from the ground up, so IT departments don't need to spend time and money maintaining desktop components.Consistent and familiar. Apps delivers the same experience across devices, operating systems and browsers, and many employees already use Google at home.A complete package. Apps includes file storage and sharing with Google Drive, real-time collaboration with Google Docs and custom business email with Gmail. A huge thanks to Radicati for the thumbs-up and, of course, to the more than 5 million businesses that have gone Google.

Interested in Radicati's report? Download

Authorized Google Enterprise Reseller

Web based email, calendar and document, that let you work from anywhere.Google Apps includes dozens of critical security features specifically designed to keep your data safe, secure and in your control.

Update Galaxy Note 10.1 N8000 to Android 4.4.2 Official KitKat XXUDNE4 Firmware

Now we can finally update the Galaxy Note 10.1 N8000 handset to OTA KitKat firmware as the XXUDNE4 software has been rolled out. The official OTA release has been made available in Germany and it will soon embrace all the Galaxy Note 10.1 devices. In case you haven’t received the OS until now, or if you want to manually flash the same, you can use this dedicated step by step guide in order to check how to install XXUDNE4 Android 4.4.2 KitKat OS on the Samsung Galaxy Note 10.1 model number N8000 using Odin.
As mentioned Samsung just rolled out the OTA XXUDNE4 Android 4.4.2 OS for the Note 10.1 in Germany, but since this is an over-the-air release, the firmware will arrive gradually, so not all the Note 10.1 users will receive the update at the same time. Also, the same software will be made available gradually depending on each market, thus, if you are tired of waiting, a manual flashing procedure is more than recommended for you. Of course, by using a manual update method you will in…

Proud to announce we're an authorized Freshdesk reseller!

We’re proud to announce that as of July 16th, iZND Services is registered as an authorized Freshdesk reseller!
Freshdesk is a state of the art help desk tool, aimed making sure its users have all the tools available for delivering excellent customer support. Check their features here for more details.
At iZND Services, we have been using Freshdesk ourselves for quite a while and we absolutely love the product. Thanks to Freshdesk, we’re able to support our customers on Google Apps as well as other products (such as Tech Support) in a professional way. Setting up Freshdesk really was a walk in the park, we were literally receiving tickets within 15 minutes of creating our account. 
Since then, we’ve configured automated routing of tickets depending on their content, set up specific email replies and canned responses and run reports every month to see how well we’re doing. As a cherry on the cake, Freshdesk integrates with our bread and butter, Google Apps out of the box!
As we started…

Google Apps Update: Google Drive

New update informationTransfer ownership of Drive files before deleting a userPosted: 09 Jul 2014 09:41 AM PDTTo help prevent the accidental deletion of Drive files when deleting a user, admins will now be prompted to optionally transfer ownership of any files owned by the user. Admins can choose to transfer all files the user owns or only shared files they own. If the user is deleted without transferring the user's Drive files, Google deletes the files the user owned within five days. Release track: Rapid release and Scheduled release (Note: this feature will be rolled out gradually) For more information:
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Google Apps Update: Launch Hangouts in Chrome without a plugin

Google Apps update alertsNew update informationLaunch Hangouts in Chrome without a pluginPosted: 01 Jul 2014 01:33 PM PDTOver the next week, users will be able to launch Hangouts in Chrome without having to download and install a plugin. This will simplify initial setup and maintenance. Users of other browsers will still need to use the plugin. Release track: Rapid release and Scheduled release For more information: