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Proud to announce we're an authorized Freshdesk reseller!

We’re proud to announce that as of July 16th, iZND Services is registered as an authorized Freshdesk reseller!

Freshdesk is a state of the art help desk tool, aimed making sure its users have all the tools available for delivering excellent customer support. Check their features here for more details.

At iZND Services, we have been using Freshdesk ourselves for quite a while and we absolutely love the product. Thanks to Freshdesk, we’re able to support our customers on Google Apps as well as other products (such as Tech Support) in a professional way. Setting up Freshdesk really was a walk in the park, we were literally receiving tickets within 15 minutes of creating our account. 

Since then, we’ve configured automated routing of tickets depending on their content, set up specific email replies and canned responses and run reports every month to see how well we’re doing. As a cherry on the cake, Freshdesk integrates with our bread and butter, Google Apps out of the box!

As we started getting very positive customer feedback about the support we gave using Freshdesk, and given some level of customer support is required at almost any organization, we decided to join Freshdesk as an authorized reseller to broaden our offering and make our customers happy.

Visit iZND's Official Freshdesk reseller page at


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Leaked Android KitKat 4.4.2 on Samsung Galaxy Note 10.1 GT-N8000 now available

Update Galaxy Note 10.1 to Leaked N8000XXUDND5 Android 4.4.2 KitKat Test Firmware
This Android 4.4.2 test firmware was leaked by XDA forum member Izap and re-packaged by me so that you guys can easily download and flash the firmware, as the firmware was originally leaked in 11 parts which was a bit confusing for the users.

Model: GT-N8000
Country: Open Europe
Version: Android 4.4.2
Changelist: 1430589
Build date: Wed, 23 Apr 2014 03:09:45 +0000
Product Code: OXA

- You are doing this at your OWN risk. We are not responsible if you brick your device or your cat eats your phone.
- This test firmware will NOT increase your binary counter NOR void your warranty.
- This test firmware is a PRE-RELEASE build and not official from Samsung.

- Extract (unzip) the firmware file
- Download Odin3 v3.09 (From here or here)
- Extract Odin .ZIP file
- Open Odin3 v3.09
- Restart tablet in downl…