Although you may have the latest version of WhatsApp -2.11.1201- publicly available, there is an experimental version -2.11.1349- that we are testing. Please do the following to install this new beta version of WhatsApp from Beta Zone and let me know if you encounter any problem after that:
- Install Beta Zone from BlackBerry World
- Open Beta Zone > Tap WhatsApp if you see it under the tab Available
- Tap Upgrade
After that you should be able to open WhatsApp beta from your smartphone's home screen or from Beta Zone.
To make sure you have the latest beta version -2.11.1349- simply open WhatsApp > Application Menu (Swipe down from the top of the screen to see it) > About
Note: If you have any issue with the "Beta Zone" app then we won't be able to fix it since it's not our app.